by Jeff Corbin | September 27, 2017

This past week I had the opportunity to attend Gartner’s Digital Workplace Summit in London, England. It was very well attended by nearly 1,000 people from all across the world.  Why did I travel so far to attend this conference and what is so important about the digital workplace that so many people would spend two full days listening to dozens of presentations?  Also, is the digital workplace such a novel concept?  Hasn’t it been around for decades now?  Well, the answer is yes and no.

In its 2016 Cool Vendor report on the Digital Workplace (of which APPrise Mobile was recognized as being one of the cool vendors), Gartner defines digital workplace in the following way:

A digital workplace isn’t a product one can buy. Nor can an enterprise reshape itself overnight as a digital workplace. Instead, a digital workplace is the realization of applied effort in multiple areas, and the result of partnerships between business, HR and IT departments. Gartner envisions that the digital workplace will enable organizations to attract and retain employees, increase transparency, and embrace the changing nature of work and collaboration. It will help organizations bring employees onboard, give them the skills they need to succeed, enable them to feel valued and heard, and allow them to contribute.

So, with this in mind, here are a few key thoughts that I picked up during the sessions that I attended (and that APPrise Mobile will definitely consider as we continue to develop theEMPLOYEEapp solution in order to continue to be at the forefront of this burgeoning segment of the technology landscape).

  • From @mobilegourmet (Jason Wong) – In the Digital Workplace and particularly when it comes to how employees engage in a mobile environment, the user experience is critical. The old adage “less is more” is critical to developing successful tools for the digital workplace.  It’s better to have the best features rather than the most.
  • From @jimlmurph (Jim Murphy) – When considering the many communications tools and platforms currently available in the workplace, it’s not about being diplomatic and giving your employees a choice. Rather, give them what they want with an improved experience (and this might include what they don’t even know what they want).
  • From @mike_woodbridge – Content is at the center of everything digital workplace. It’s unlikely that there will be just one content platform to satisfy all needs of an organization; and that’s ok.  But, how many apps can we expect an employee to download, especially on their own mobile device.
  • From @Monikino‏ (Monica Basso) – Strategic Planning Assumption – By 2020, 20% of organizations will include employee engagement improvement as a shared performance objective for HR and IT groups.
  • From @MikeGotta‏ – similar to what Jim Murphy said, need to give employees what they want and what they are accustomed to; i.e. consumerize the digital workplace user experience. Look out for a new breed of tech solutions, Employee Communications Platforms.  WAY TO GO APPRISE MOBILE AND THEEMPLOYEEAPP!
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