In 2016, NFI was confronted with a significant communications challenge. With over 300 facilities across North America, 67% of employees were deskless; driving trucks and operating warehouses, they had no access to a computer and no company email. They knew they weren’t reaching or engaging all their employees, and they needed to find a better way to get employees the information they both wanted and needed.
Their Director of Communications, JeanMarie Decker explained, “Our employees asked for more communications, but we didn’t want to just send them updates that they would never see. We wanted to send them meaningful content that they could engage with right at their fingertips through their mobile device.”Read More