Communications directly affects employee engagement and job satisfaction but companies are not keeping current with millennial and GenX technology trends, according to the second part of the 2015 Mobile Trends in the Workplace Survey released today by theEMPLOYEEapp.
According to the survey, 68% of workers surveyed said the frequency of communications by their employer directly affects job satisfaction, while 62% said the communication methods directly affect job satisfaction. However, 45% of the respondents indicated their employer does not do a sufficient job communicating information to them, and 33% said they would like their employer to communicate more.
TheEMPLOYEEapp survey found “old school” communications tools remain the primary method for internal communications: 89% of companies communicate via email; 80% communicate in person; and 50% use the telephone.
On the digital front, 32% of those surveyed said their employer communicates with them via a corporate Intranet; 24% by SMS/text messages; 10% via mobile applications and 8% with social collaboration tools.
Although 89% said email was the predominant means of communications, 30% of those surveyed also said they tend to ignore their employer’s emails.
“Half of the respondents to theEMPLOYEEapp survey identified themselves as part of the ‘Millennial’ or ‘Gen X’ generations,” said theEMPLOYEEapp Founder and CEO Jeff Corbin. “And it is well established that these groups are growing and will constitute the vast majority of the workforce in the coming years. Since these individuals grew up with a cell phone in their hand and are accustomed to having instantaneous access to information, communications solutions like mobile apps, social collaboration and messaging tools need be considered if a company is serious about engaging with its employees.”
Part 1 of the survey, released in May, addressed the needs of on-the-go employees and found a disconnect in mobile work needs.
The study surveyed more than 200 US-based workers in March 2015.
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