The 2020 State of the Sector report by Gatehouse has highlighted top challenges facing internal comms professionals. Among the top challenges is the lack comms skills that their line managers possess. Unfortunately, two-thirds of managers are uncomfortable with communication and having tough conversations with their employees. Manager communication skills become challenging because so many organizations don’t have a way of directly communicating with all their employees, forcing them to rely on the cascade of information. This puts managers in the hot-seat to communicate all important organizational information with their employees — and a lot can get lost in translation.
So, it falls to the internal comms and HR function to teach, coach, and instruct their managers on how to be more effective communicators. One great communication tool for your managers to implement are Team Huddles where they can recognize their teams, share messages from corporate, and open the door for two-way communication. But don’t expect your managers to always know what to say in these meetings. Let your managers set the cadence, but give them talking points, checklists, and the resources they need to make the most of that all-hands meeting.
The elements of a great team huddle are:
If you don’t already have a way to easily communicate with your managers OR if you are interested in learning about a tool that will let you reach all your employees, let’s get in touch.
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