by Jeff Corbin | May 10, 2016

Workplace technology has evolved as a man sits with new mobile technology on his desk.

Something interesting is taking place in business and it’s happening right before our eyes. The workplace is changing.  Workplaces are becoming increasingly digital-focused in an effort to better communicate with people, both inside the organization and outside, as well as creating better employee alignment. Gartner, the leading technology analyst organization, released its 2016 Cool Vendors in the Digital Workplace report in April 2016.

What’s new about the trend taking place within the enterprise is not that employees are using digital technology or the fact that they are becoming increasingly dependent on their mobile devices.  Rather, it’s the relationship that is evolving between business units and IT. This is something that we at APPrise Mobile have been talking about for a couple of years now. In a previous article featured on from September 2014, we discussed the importance of IT playing a more consultative role to a company’s business units given (i) the shift in technology from on-premise to the cloud, (ii) the proliferation of mobile devices in business and (iii) the fact that solutions were being developed that didn’t require technical know-how, fell within the budgets of business units like communications and HR and didn’t require significant IT integration to deploy.

All of this is now playing out.  In its report, Gartner makes certain “strategic planning assumptions” about what the future holds with regard to the digital workplace.  The report states the following:

  • By 2018, 30% of organizations will formalize workforce digital literacy strategies to improve business outcomes and employee alignment and engagement.
  • By 2018, 50% of IT support organizations will support assets and services outside their IT service portfolio.
  • By 2020, 20% of organizations will include employee engagement improvement as a shared performance objective for HR and IT groups.

It’s great that a powerhouse organization like Gartner has recognized the Digital Workplace as a technology category and is willing to feature companies that have the ability to impact how work is done in the enterprise.  It’s even greater that Gartner included APPrise Mobile as one of the cool vendors for 2016 in this category.

Our mobile technology solution, including theEMPLOYEEapp and theIRapp products, were developed to give communications and HR professionals the ability to incorporate and take advantage of mobile as a strategy for communicating with internal and external audiences for better engagement and overall employee alignment. As we further advance our technology platform, we will continue to support one of Gartner’s key findings that, “Mobile-centric mechanisms for handling internal communication make it easier for employees to access information that keeps them aligned with their leaders’ vision, stay up to date on news and initiatives, and provide feedback.”

Disclaimer: Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner “Cool Vendors in the Digital Workplace, 2016” by Adam Preset, Monica Basso, Paul Miller, Helen Poitevin, Mike Gotta, Matthew W. Cain, and Carol Rozwell, 27 April 2016

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