Surprising Results from the 2017 Gallup Employee Engagement Report

In 2017, Gallup released their State of the American Workplace report. This report focused on trends in employee engagement and the impacts this has on businesses. They found that 33% of employees are engaged in the U.S. While the world’s top organizations for engagement more than double this with 70% engaged employees. In this blog, we share that not much has changed regarding employee engagement scores—and that’s still true today.

The latest report by Gallup on employee engagement in the workplace is out. What’s interesting about the 2017 State of the American Workplace report compared to previous years is that it’s not really interesting. Why, you ask? Not much has changed over the past several years.

It’s a sad fact but the majority of employees are not engaged and haven’t been for a long time. In 2016, only 33% of employees in the United States were engaged. And employee engagement as a whole increased only 3% from 2012-2016. These findings underscore the impact that employee engagement has when it comes to the overall success of U.S. organizations. In fact, in the first iteration of the Gallup Employee Engagement Report, they found disengaged employees cost between $450 – $550 billion annually.

How To Change Employee Engagement to Impact The Gallup Report

As communications and HR professionals, we understand the importance that effective company communications can have on employee engagement. However, while most companies pay lip service to its importance, few have implemented strategies to address these challenges head-on.

At theEMPLOYEEapp, we have worked with companies who are taking steps to save money and improve morale by using technology to better engage with their workforces. Many are starting to realize and to pioneer the use of mobile technology as a way to communicate and engage a disparate workforce that is not beholden to desktop computers, but carries an Apple or Android mobile device with them 24/7.

Gallup’s research compared companies from the highest and lowest quartiles of engagement levels. A key difference that Gallup found between segments was the effective use of communications strategies implemented by the top companies. The study showed that those companies in the highest quartile experience 17% higher productivity, 20% higher sales, and 21% higher profitability among many other positive metrics resulting from higher engagement levels.

For a company with operations around the world or in more than one location in the U.S., communicating with employees can be viewed as a daunting task. However, this doesn’t have to be the case. With the use of mobile technology, it has never been easier to communicate simultaneously and instantaneously while increasing employee engagement. Hopefully, 2017 will be the year that more companies recognize the opportunity that exists to connect, communicate with, and engage with their employees. And the results of future Gallup reports will become something more than just a repeat of years’ past.

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