Headquartered in Miami, AvMed is one of Florida’s oldest and largest non-profit health plans. The 50-year-old company has 509 Associates in four different locations that aim to inspire its Floridian health plan members to focus on living a WELLfluent life: Having or striving to have a truly balanced life, rich in what matters most; health and happiness. Learn more at AvMed.org.
Prior to working with APPrise Mobile and theEMPLOYEEapp, AvMed Associates were using a self-built Intranet, named eZone, which was hard coded and required IT to manage and execute all updates. Ezone was the main platform for Associates to retrieve important information. However, it lacked the mechanisms for easy access and timely content updates. As a result, this led Associates to question the accuracy, relevancy, and timeliness the of content. Moreover, this solution was only available to users connected to their network via desktop or laptop computers.
AvMed sought a new employee communication app that would allow it to accomplish various goals: (a) better organize information that could be obtained both via a desktop computer and a mobile device; (b) could be created and managed by professionals who were responsible for creating the content and not IT or tech-savvy ones; (c) a cost-effective and easy to implement solution.
theEMPLOYEEapp by APPrise Mobile was the answer and AvMed turned to APPrise Mobile to create its new Associate Resource Center (ARC) employee communication app for several important reasons:
AvMed launched a teaser campaign in April 2018, followed by a soft-launch to executive leadership two weeks later. ARC employee communication app was fully rolled out company-wide in May 2018. Through its partnership with APPrise Mobile, AvMed:
“When it comes down to the value proposition, it’s not about the cost, but what you get for your investment. Given their background in communications, APPrise really rose above the rest when it came to sharing best practices and helping to implement something new.” – Jaime Alfaro, Director, Marketing Communications